The Salesman


A few days later you notice Richard at lunchtime surrounded by his colleagues. They seem to be discussing something that concerns you because they stop as you come within earshot. You do not think much about it until one of your sales team refers to Richard Morgan as 'stirring things up', (encouraging others to make complaints).

What is your reaction?


A Call everyone together that afternoon to find out what is going on.

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B Let things cool off before taking any action.

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  C Say to Richard: 'If you're dissatisfied with something come and see me about it. Stop bothering the others.'

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